Privacy Policy

Effective Date: 01/02/2025

1. Introduction

At Fresnel ("Company", "we", "us", or "our"), we are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fresnel.cl, in compliance with the Chilean regulations and also the General Data Protection Regulation (GDPR-EU) if applicable.

2. What Information We Collect

We may collect the following personal information:

  • Name
  • Email address
  • Phone number (optional)
  • Any information you voluntarily provide via contact forms

We do not collect sensitive data (such as health information, political opinions, etc.).


3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Provide you with requested information or services
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties. Also, we do not transfer your personal data out of Chile.


4. Legal Bases for Processing

According to the relevant laws, we rely on the following legal bases:

  • Your consent (when you submit your information)
  • Our legitimate interest (e.g., responding to inquiries)
  • Compliance with legal obligations


5. How We Share Your Information

We may share your information with:

  • Service providers who assist us (e.g., web hosting providers)
  • Authorities, if legally required

All sharing is limited and in accordance with Chilean regulations and (if applicable) GDPR.


6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need the data, we will securely delete or anonymize it.


7. Your Data Protection Rights

You have the following rights under the Chilean regulation and (if applicable) GDPR:

  • Access your personal data
  • Correct or update your data
  • Request deletion ("right to be forgotten")
  • Object to processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at [Your Email Address].


8. Cookies

Our website may use cookies to enhance user experience.You can control cookies through your browser settings.

(If you use tracking cookies, analytics, etc., you need a separate Cookie Notice too — let me know if you want one!)


9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of such third parties.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.Changes will be posted on this page with an updated effective date.


11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Fresnel

fresnel@fresnel.cl